Qwiki Knowledge Sharing Platform
The Qwiki Knowledge Sharing Platform is a comprehensive, web-based tool designed to facilitate the creation, organization, and dissemination of knowledge within organizations. It serves as a central hub where team members can collaboratively document processes, work instructions, and other critical information, thereby advancing the organization collectively.
History
Qwiki was initially launched as an iPad application that created video summaries of over 3 million search terms. This product was downloaded more than 3 million times and was named Apple's "Best of" in 2011. The company later released an iPhone app that automatically turned pictures and videos from a user's camera roll into movies. This app received Apple's Editor's Choice and was mentioned as an Honoree in the 2013 Webby's in two categories. In May 2012, Qwiki launched a new platform for bloggers and online publishers, including a partnership with ABC News.
The company's investors included cofounders of Facebook, YouTube, and Groupon. After a meeting between Doug Imbruce and Marissa Mayer, the company was acquired for $50 million. Doug Imbruce was the Co-founder and CEO of Qwiki, and the other Co-founder was Louis Monier, the inventor of the Altavista search engine.
Features
Collaborative Documentation
Qwiki allows team members to collaboratively document processes and work instructions. This feature is essential for creating a solid foundation for an integrated management system that offers maximum transparency, high dynamics, and total reliability. The platform includes a freely configurable release workflow that secures content and formal accuracy.
Interactive Management System
The platform transforms antiquated quality management manuals into vivid information and working platforms. This results in a modern, participatory corporate culture where passive players become active agents. By involving everyone, current best practices are anchored efficiently and sustainably within the organization.
Process Designer
With the process designer, every knowledge carrier can create flowcharts and tabular process descriptions independently or introduce changes to existing descriptions. All instructions can be conveniently exported via PDF printing. Responsibilities and interfaces to other systems are integrated directly into the respective process steps, creating complete instructions for all workflows.
Real-Time Editing and Commenting
Qwiki's real-time editing and commenting features keep everyone on the same page, facilitating swift decision-making and knowledge sharing. This feature is particularly useful for teams that need to collaborate on projects and share ideas quickly.
Intelligent Search Options
The platform provides intelligent search options that enable employees to organize shared content by labels and tags. This ensures that both remote and deskless employees can find relevant information quickly. The search functionality is designed to be intuitive and powerful, allowing users to search across other platforms like email, Google Drive, and SharePoint simultaneously.
Use Cases
Internal Knowledge Sharing
Companies use Qwiki to share knowledge among their employees. This includes documenting standard operating procedures, policies, and other essential company information. The platform's real-time editing and commenting features make it easy for multiple authors to work together, track article changes, and share feedback.
External Knowledge Sharing
Qwiki can also be used to communicate product information with users and project information with clients. This makes it a versatile tool for both internal and external knowledge sharing.
Certification and Compliance
By using Qwiki, organizations can develop their processes and workflows to meet certification requirements. The platform's comprehensive documentation and process designer features make it easier to achieve and maintain certifications.